How to get BF2:CC and a brand new CD...FOR FREE

[Asraelite]

(well you have to loose your original CDs...so it is not totally free)

to make it easier to understand for bone and so on, and as it was requested, it is with pictures.
I changed all my personal information and made <it look that way>
Finally added some comments to let you know what i was thinking and they look this way

So come on on the journey through the inglorious EA support

by Asraelite
Today I wanted to install BF2 and BF2 SF on my new PC.
Unfortunately I lost my game CDs and I have only the cd-key for BF2 left. The key for SF is lost as well. Is there a possibility to get it back somehow?

Here is some information from my registration:
> Your Full Name:<myfullname>
> Your Account name:<myaccountname>
> Your current Email Address:<myemail>
> E-mail address listed on the account:<myemail>
> Your Date of Birth:<mybirthday>
> Zip Code:<myzipcode>

Best regards,

<Asraelite>

I hope I get an answer to my question!

by Darryl
Greetings <Asraelite> ,

Thank you for contacting EA Games Support!

We are really sorry for the inconvenience caused to you and we would like to tell you we have checked your account information and we have found that the registration code you have used to register your email account " jan.holzinger@gmx.a" for the game "BF2 SF ":
<mysfkey> .

We request you to please copy it out on a piece of paper and keep it in a safe place for future references.

If you have any further questions or concerns please reply to this email or visit our extensive
knowledge base online at http://support.ea.com.


Thank you,

Darryl
EA Online Support
Electronic Arts

wow, fast answer and i got my key, cool, now all I need now is the software back

by Asraelite
Thank you very much! Now, as I lost my cds, is there a possibility to get a download link for EADM or anything else that I can install it again? I already tried to simply activate the keycodes, but they seem to be too old to be activated via EADM.

Oh, and thanks for the very fast response, only 9h! That is hard to find somewhere else!

Maybe they can just let me download it...

by Allan
Hello <Asraelite>,

Thank you for contacting back to us at EA Customer Support.

I am sorry for the inconvenience caused to you.

In order to download the game you need to follow the steps provided below :

1. Download and install EA download manager.( http://eastore.ea.com/eadm )
2. Sign into the EA download manager using your email address : <youremail> and EA account password.
3. The account window will open and you will be able to see the download generated in your list.
4. Press the start button and the download will begin.
5. Once the download is complete the start/pause button will be replaced by install.
6. Press the button to install the game.

Should you have any further questions, please take a moment to review our Knowledge Base site at http://support.ea.com or do let us know.

Sincerely,

Allan
Customer Support
Electronic Arts

Yeah, sure Allan. As sure as that you read my qestion. As sure as that you can read.

by Asraelite
Thanks again for the quick response!

Unfortunately, no such downloads were created for my Account in EADM. At least not yet.

Kind regards,

<Asraelite>

Wow, I was NOT expecting that LOL

by Allan
Hello <Asraelite>,

Thank you for writing to Electronic Arts customer support.

We are really sorry for the inconvenience caused to you. we have included the FAQ link, Please go to this link.

You can find instructions on how to do this at the following link:

<link that does not fit the question at any point>

If you still have any further issues, please do let us know.

Sincerely,

Allan
EA Customer Support.

Are you sure you arent just a monkey typing anything?

by Asraelite
All this is not making inconvenience to me, as it is my fault to loose something.
Now, I know that I can only activate 'newer' so to say software over EADM. This is the reason why I sent a ticket. I was asking if it would be possible to get a dowenload link for that software (BF2 and BF2:SF) as I lost my CDs. It would be the easiest way. I dont want any software I did not pay for, you can see that, as I registered my software after I buyed and installed it.
What I mean is: There are other ways to get that software back, such as burning a CD from a friend or simply searching for a CD image in the internet and downloading it, but I am pretty sure those are illegal, and I just dont want illegal software. So what I am asking for is to get the possibility to download this 2 CDs officially over EADM although the software was bought before 2009, as I prefer this way.

Now what I want to know is, if there is such a possibility or something similar to that ... or simply not.
I searched the FAQ and the support before I sent a ticket, and found nothing, again this is the reason why I sent a ticket. If I had found something, I would'nt have sent a ticket.

Best regards,

<Asraelite>

Explain them I can get their software illegal - and VERY easy!

by Allan
Greetings <Asraelite>,

Thank you for writing back to Electronic Arts.

Please be informed that I have escalated your issue. Our Senior level will get back to you as soon as they have the answers. Thank you for your time and patience.

If there is anything else I can help you with please let me know.

Thank you,

Allen
EA Online Support

you are too dumb to do this.

by EA Rep Nelson
Hi <Asraelite>,

Thank you for contacting EA games support.

I understand the frustration that you are enduring at this moment. This is to inform you that we will not be able to provide you the digital version of "BF2:SF". But if you wish we can provide you the complete game that is "Battlefield 2: Complete collection". To do this I need to verify. So, please provide us the scan copy of the game manual showing theCD Key.

Should you have any further questions, please take a moment to review our Knowledge Base site at http://support.ea.com or do let us know.

Sincerely,

EA Rep Nelson
Electronic Arts

Another doormat thinking he is VIP, but at leas he is helping me.

by Asraelite
I dont have my manual any more, I lost it with my CD, as it was in the CD case.
But I know my Key for BF2 is
<mybf2key>

and my key for BF2:SF is
<mysfkey>

only thing I can provide is the key in my registry:
HKEY_LOCAL_MACHINE
->SOFTWARE
->Electronic Arts
->EA Games
->Battlefield 2
->ergc
The key is:
<x939verylongkey>

and it may help to post the information from my game registration again:
> Your Full Name:<myfullname>
> Your Account name:<myaccountname>
> Your current Email Address:<myemail>
> E-mail address listed on the account:<myemail>
> Your Date of Birth:<mybirthday>
> Zip Code:<myzipcode>

Thank you,

<Asraelite>

Again as you cant just look what I typed...

by Robert
Greeting ,

Thank you for writing back to us.

I apologize for any inconvenience you have experienced due to this issue. I understand this situation can be frustrating, and I am happy to assist you in any way possible.

Your issue has been received by me for further troubleshooting. I am sorry to say the we can't grant you the digital copy of BF: 2 and BF : SF. However, as you are our valuable customer and I have made an exception, entitled Battlefield 2: Complete collection on your EA account :<myemail>.

To download this games [ Battlefield 2: Complete collection ], simply launch your EA Download Manager (formerly known as Ea Link) and click on the icon to download. If you no longer have the EA Download Manager, please click this link:

http://na.llnet.cdn.ea.com/u/eadm/eadm-installer.exe.

Once installed, launch the EA Download Manager to view and download your games.

In order to download the game through EA Download Manager, you need to login with the login ID "<myemail>".

If you have forgot the password for the account, please visit the below given link to retrieve the password for the account.

https://profile.ea.com/forgotpassword.do

Battlefield 2 Complete Collection - <mybf2:cckey>

I hope this help the situation. If there is anything else we can help you with please let us know.

Thank you,

Robert
EA Online Support

Thank you , and I think I felt a divine touch! I think... I did not really feel any touch at any way.

by Asraelite
Thank you very much!

That is the end of our journey through the vast evil and wretched lands of the EA Support!

[Zed]

I bet it took longer to make this post then it did to deal with E.A. funny post by the way I read the whole thing even though I didnt need to. Great clip art along the way.

[Asraelite]

...no trust me EA support takes time!

[dcdh]

ya... it took me 3- days to get my 2142 fixed the first time and haven't bothered to do it agin for nothern strike since i had to instale it last... to much trouble and bullshit

[Asraelite]

installed 2142 too, but isnt NS automatically linked to your Account Name? if not, i will not go through the NS activation again... with 1.51 there will be NS for free and so auto-activated.

[dcdh]

i havethe compete version and it's a bitch to get i to reconise ns is there...

[Asraelite]

i have deluxe edition too. so let me check that!

[DR.Bone]

Thanks for the pix as well

[ejnardk]

Nice job Asra, both with the story/pics and with EA.

Not sure I had the patience for that (EA that is). 

I had to just read it to the end.